Calming Upset Customers

Calming Upset Customers

Multimedia Computer-based Training for Windows

Software - 1995
Rate this:
A computer based training program on why customers get upset, techniques to help in situations involving these customers and guidelines for managers who must create an environment that produces customer satisfaction.
Publisher: Salt Lake City, Utah : Pinnacle Multimedia ; Des Moines, IA : Smart Choice Media [distributor], c1995
Branch Call Number: CDROM 658.812 Ca
Characteristics: 9 computer disks : sd., col. ; 3 1/2 in. + 1 user's guide and 1 book


From the critics

Community Activity


Add a Comment

There are no comments for this title yet.


Add Age Suitability

There are no ages for this title yet.


Add a Summary

There are no summaries for this title yet.


Add Notices

There are no notices for this title yet.


Add a Quote

There are no quotes for this title yet.

Explore Further


Subject Headings

No similar edition of this title was found at GCPL.

Try searching for Calming Upset Customers to see if GCPL owns related versions of the work.

Suggest for Purchase

To Top